Services

CUSTOMER SERVICE

True USA based service and support. Our Rathdrum, Idaho corporate headquarters houses the industry's leading customer service department, which allows you to stay focused on your project and leave the battery and charging service to our highly experienced staff. Our team of dedicated battery experts assures questions, concerns or issues are handled quickly and efficiently.

COMPLIANCE MADE EASY

Shipping batteries can be dangerous. Our entire staff is certified in the latest international regulations and procedures necessary for safe handling, packaging and shipment of class 9 hazardous materials under IMDG/IATA/DOT and OSHA regulations. Fines and regulatory restrictions are on the rise; our team can help you rest easy knowing your shipments are being handled legally and safely.

OEM / DESIGN BUILD SPECIALIST

Vertical Partners West, LLC has built a a nimble supply chain that allows for quick development of battery and charging solutions of any size, scope, and chemistry. With employees located in both the US and China we work virtually 24/7 to speed products to market. VPW has a successful 10-year history of providing design/build services for a wide variety of commercial customers across diverse market segments.

JUST IN TIME DELIVERY

Our logistic department can provide safe, legal, and just-in-time shipment services of your UAV batteries direct to the mission site, repair facility or customer anywhere in the world. This unique service allows you to focus on your core business objective without worrying about logistic hassles of hazardous material shipping.

BATTERIES AS A SERVICE

With our innovative new service, your entire battery and charging solution can become a variable cost. Simply let our team know when and where you need batteries and our team will make sure they arrive on time, ready to fly. When finished, simply return your used batteries in the provided shipping boxes. This eliminates the risk and upfront cost of purchase, maintenance, shipping and training. Our experts can create a custom plan that is tailored to your needs.