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Warranty

Commercial and Industrial Warranty Policy

Warranty Coverage

All products sold by Vertical Partners West are inspected before leaving the factory.  If those products are put to professional, commercial or industrial use, they are guaranteed to be free of defects in material and workmanship appearing within 1 year from the original date of shipment.  During that period, as its sole responsibility and as the purchaser’s sole remedy under this warranty, Vertical Partners West will repair or replace defective products or, at its sole discretion, issue a credit memo for the purchase price of such products.

The above warranty does not cover software, which is provided as part of Vertical Partners Wests’ products on an AS IS basis, with no warranties. 

Other Warranties

THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE.

Exclusions

There is no “industry standard” for life expectancy of a rechargeable battery. The life cycle of batteries varies greatly by chemistry and construction and can be greatly affected by how batteries are used, charged and stored. These factors are outside our control and thus our warranty only covers defects in materials or workmanship.

Vertical Partners West will not be liable for warranty replacement of packs that are used outside of normal operating parameters.  If you are unsure about how to use or handle any of our products contact Vertical Partners West for assistance.

Limitation of Liability

VERTICAL PARTNERS WEST WILL NOT BE SUBJECT TO ANY OBLIGATIONS OR LIABILITIES OTHER THAN THOSE SET FORTH IN THIS DOCUMENT, WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR UNDER OTHER THEORIES OF LAW OR EQUITY, WITH RESPECT TO ITS PRODUCTS, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATING THERETO, AND IN NO EVENT WILL VERTICAL PARTNERS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR CONTINGENT DAMAGES WHATSOEVER.

Without limiting the generality of the foregoing, Vertical Partners West specifically disclaims any liability for property damages, penalties, special or punitive damages, damages for lost profits or revenues, down-time, lost good will, cost of capital, cost of substitute goods or services, or for any other types of economic loss.

About VPW

Vertical Partners West

VPW designs and manufactures
batteries for OEM applications

Our Address

 14028 North Ohio Street
        Rathdrum, ID 83858

 (800) 705-0620 - USA Only
        (208) 762-0620 - Outside USA

 sales@vpwllc.com